Managed Business IT Support Vancouver

Business IT Support You Can Trust

Our business IT support services help you avoid emergencies of any size by keeping your network safe and secure. When our technicians are the ones troubleshooting, we save you from guesswork.

We’re always watching out for you, collecting hardware and software inventories and network health information in real-time in order to give you a complete picture of your network whenever you need it. We also use this timely and accurate information for planning.

Our 1800Helpbusiness IT support also includes:

• Server monitoring that automatically alerts 1800Helptech staff to investigate and resolve problems as soon as possible — including backup issues — usually before you pick up the phone to call for help.
• Supported software upgrades and security patches that are proactively installed on your servers, desktops, and laptops on a regular basis.
• Anti-virus and anti-malware programs — installed and managed by 1800Help— that are updated constantly to help keep your network secure.
• An ongoing record of your subscriptions that notifies you when you’re due for renewals, including backup software, firewall, domain name, etc.
• Executive Summary Reports that give you a snapshot of all monitored devices and the status of each one.
• Activity reports that detail each activity that has been completed on your network. Reports include corrective measures taken after automatic alerts that may otherwise go unnoticed.